Privacy Policy

We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This includes:

• Name, email address, and password
• Billing and shipping address
• Phone number
• Payment information (processed securely — we do not store card details)
• Order history and preferences

We also automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and time spent on pages.

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your comments and questions
• Send promotional communications (you may opt out at any time)
• Improve our website and products
• Detect and prevent fraudulent transactions

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, including:

• Payment processors for secure transactions
• Shipping carriers to deliver your orders
• Email service providers for communications

All third parties are required to keep your information confidential and use it only for the services they provide to us.

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, keep items in your cart, and understand how visitors use our site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is transmitted over SSL-encrypted connections.

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at support@p4plants.pk.